Description:
Reportable employee accidents and injuries include any incident
that results in harm to the employee, even minor injuries,
that occurs while the employee is on duty (see
Reporting
Workers’ Compensation Claim policy).
Reporting Instructions:
- The employee’s supervisor
(if available) and the injured worker call 855-365-7279
and speak with AIG’s registered nurse, available
24/7/365; the supervisor provides necessary information
and then the injured worker speaks with the registered
nurse to provide demographics and an injury statement.
- The registered nurse will
conduct the medical triage and provide recommendations
for self-care, OR direct the injured worker to medical
care as needed, OR direct the employee to an OBN
(Outcome Based Network) provider for treatment.
If an OBN provider is not available, the injured
worker will be referred to a PPO Network provider,
as per the posted panel.
- The injured worker
will be provided with a toll-free phone number to
call in the event they have questions or there is
a change in their condition.
- If the registered
nurse recommends self-care, the injured worker may
receive a follow-up call from the nurse.
- The Point of Injury report
is sent to AIG via electronic feed to set up a new
claim IF the injured worker is sent for medical
treatment and the employer will receive claim notification.
If the registered nurse recommends self-care, the
report is not sent to AIG and the supervisor and
employee are responsible to report the claim to
the Vice President of Human Resources via the attached
form. Regardless of whether a medical treatment
is received or not, notification of all injuries
must be reported to the workers’ compensation insurance
carrier.
- The Nurse Triage Point of
Injury report will be sent by the workers’ compensation
insurance carrier to the Liberty corporate HR department
shortly after the call is completed.
- An Incident Reporting
Form does not need to be completed.
Incident Reporting Policy
Back to "Types
of Reportable Incidents" list
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