We proudly present the 2021 Q3 R.A.I.S.E. Award to Tammy Torres from ID IA and OK WAIT! Tammy is the Customer Service Manager for our independent assessments program in Idaho and waitlist management program in Oklahoma. This award recognizes Tammy's enduring commitment to delivering exceptional customer service.
As we continually seek to develop innovative programs and services for our customers, we can’t forget that the cornerstone of our success is customer service. In an effort to ensure that we commit to elevating a culture of customer performance at every level in our organization, we have established the R.A.I.S.E. customer service nomination program. R.A.I.S.E is more than just our personal responsibility to deliver customer service – it’s an acronym that identifies the qualities that exemplify the character, value, and integrity of Liberty Healthcare:
Anticipatory
is fully understanding and anticipating customer needs
to effectively exceed expectations.
Want to write a handwritten R.A.I.S.E. letter? Download it here.
As a reminder, teams, as well as associates working for a small disadvantaged business in support of any Liberty program can be nominated.